Frequently Asked Questions.

What types of damp proofing services does North East Damp Proofing offer?

We provide a full range of damp-proofing services, including treatment for rising damp, penetrating damp, condensation control, basement waterproofing, mould removal, and timber protection. Our expertise covers both residential and commercial properties across the North East.

How do I know if I have a damp problem in my home?

Common warning signs include tide marks or staining on walls, peeling wallpaper or paint, musty odours, visible mould growth, and excessive condensation on windows. If you spot any of these, it’s best to arrange a professional damp survey to identify the cause.

How do I get a quote from North East Damp Proofing?

Simply contact us by phone, email, or via our online form and tell us about your damp problem. We’ll arrange a survey, provide a clear diagnosis, and give you a tailored quote — all with transparent pricing.

Are your damp proofing treatments guaranteed?

Yes — most treatments come with a long-term guarantee (up to 30 years). The length and terms of the guarantee will depend on the specific treatment and property requirements, and we’ll explain all details before starting any work.

How long does damp proofing take?

This depends on the type and severity of the damp problem. Minor treatments may be completed in just a few hours, while larger projects — such as basement waterproofing — may take several days. We’ll give you a clear timescale before we start.

Is damp proofing expensive?

The cost varies depending on the extent of the issue and the treatment required. We aim to keep prices competitive while delivering high-quality, long-lasting results — meaning you won’t pay twice for the same problem.

Can I fix damp problems myself?

Small issues such as light condensation can sometimes be improved with DIY methods. However, most damp problems require a professional assessment to ensure they are treated at the root cause and won’t return.

How do I book a damp survey?

Just complete our quick online contact form or give us a call. We’ll arrange a convenient time for one of our qualified specialists to carry out a full damp survey.

Are your methods environmentally friendly?

Yes — wherever possible, we use sustainable, non-toxic, and environmentally friendly materials and techniques to protect both your home and the environment.

Do you offer aftercare and follow-up services?

Yes — many of our treatments include aftercare to make sure the work continues to perform as intended. We’re always available for advice and further support if needed.